Do I need to create an account?
No you don’t. If you want you can check out as a guest. Creating an account is your choice. If you create one you can track your orders and review previous orders. That’s useful when you want to order the same card again.
Where Are Your Cards Printed?
Our cards printed by a specialist printing firm in the UK. The printer is certified by the Forest Stewardship Council, That means they use card from responsibly managed and sustainable forests. And they do not use card sourced from illegally logged trees.
How do I recover my password?
If you created an account and you forget your password, go to the My Account page (the link is at the top of the Home page) and click on ‘Lost your password?’ Then follow the link in the email you receive.
Are my credit card details safe?
We never see your credit card details. Everything is managed by Stripe payment processor. It uses industry-leading encryption and processes millions of pounds of transactions every day.
I can’t add products to my basket?
If that happens, check that cookies are enabled in your browser. Cookies are needed to make the basket work. Look at the explanation on the Cookies page.
What colour envelopes do you use?
We supply our cards with white envelopes. because the colour goes with every type of card, and addresses are clear and easy to read. The envelopes are easy to write on and don’t smudge easily.
Card out of stock?
You will sometimes see cards in the catalogue that are marked ‘out of stock.’ The system doesn’t allow back orders. If you are interested in a card, sign up to the newsletter to hear when the card you want is back in stock.
Do you post orders outside the UK?
We only post orders within the UK. You can blame that on Brexit for all the cross border paperwork it caused. If you are like us and don’t like Brexit, look at our No Brexit cards.
Still have questions?
If you have a question nor answered here, please contact us. Just click this button.
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