Frequently Asked Questions

Where are the cards printed?

We have our cards printed in the UK by a specialist printing firm certified by the Forest Stewardship Council. They use card stock from responsibly managed and sustainable forests. And they never use card stock sourced from illegally logged trees.

Do I Have To Create An Account?

No you don’t. If you want you can check out as a guest. Creating an account is your choice. The advantage is that you can track your orders and review and previous orders in case you want to order the same card or cards again.

How do I recover my password?

If you created an account and you forget your password, you can recover it. Go to the My Account page (the link is at the bottom of any page on the site) and click on ‘Lost your password?’

Are my credit card details safe?

We never see your credit card details. Everything is managed by the Stripe payment processor. It uses industry-leading encryption and processes millions of dollars of transactions every day.

I Can’t Add Products To My Basket?

Check that cookies are enabled in your browser. We explain why cookies are needed to make the basket work. Look on this Cookies page for the details.

Do you post orders outside the UK?

We only post orders within the UK. You can blame Brexit for that because of all the cross border paperwork. If you are as maddened by Brexit as we are, look at our No Brexit cards.

Still have more questions?

If you have more questions, please contact us. Just click this button
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