Frequently Asked Questions

Where Do You Have Your Cards Printed?

We have our cards printed in the UK by specialist greeting card printers. They are certified by the Forest Stewardship Council, which means they source card from responsibly managed forests, use sustainable materials, and do not use fibres from illegally logged trees.

Do I Need To Create An Account?

You can check out as a guest. The advantage of creating an account is that you can track your orders and review your previous orders.

How Do I Recover A Lost Password?

If you create an account and forget your password, use the ‘Lost your password?’ link on the login page.

Why Can’t I Add Products To My Basket?

If you find that you can’t add products to your basket, check that cookies are enabled in your browser. You will find an explanation on the Cookies page about why these are essential to make the basket work.

The vast majority of our cards are in stock and there is enough stock to satisfy demand. But we do have to re-stock from time to time. So if you can’t add more than a certain number of a particular card to your basket, it means we are low or out of stock of that particular card.

We only sell cards that are in stock. So if for example, you want to buy four of a card and we only have three in stock, the system will allow you to add three to the basket but it won’t allow you to add more.

If you are super keen on a card and we don’t have it in stock, contact us and we’ll tell you when expect our next delivery. Or sign up to our newsletter to be notified when we are restocking.

Where Do You Deliver?

We deliver to addresses within the UK only.

Is This Website Accessible For Differently Abled People?

This site is generally accessible to all users. You can read more about this on the Web Accessibility page.

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