Contact Us

Use this form to contact us.

Alternatively, telephone us on +44 (0)7790 459290 or write to us at the address below. Whichever contact method you choose, we will always be pleased to help you.

Flying Twigs
31 New Square
Cambridge
CB1 1EX
United Kingdom



Placing an order

Q: Can I place an order on the phone?
A: We only accept orders placed online through this web site. This helps us to run the business more efficiently because everything goes through the order-tracking system. We do not take orders over the phone.

Creating an account

Q: Can I create an account and then check out later?
A: The only place you can create an account is when you are going through the checkout. You do not have to create an account at that point, and if you wish you can check out as a guest. That said, it takes less than ten seconds to create an account at checkout – just add a password. And it makes shopping easier because with an account you can track your order and view your purchase history.

See the Frequently Asked Questions for more answers, or the Delivery and Returns page for more information – and if the answer isn’t there, simply contact us and we’ll do our best to answer fully and quickly.

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